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How we protect your account and data

Your account security and privacy are built into how we operate taman77. We handle your personal information with clear policies, verify your identity for every withdrawal, and keep…

Account verification at withdrawalData encrypted end-to-endDANA, OVO, GoPay, QRIS secure

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Our legal position and your obligations

taman77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

taman77 operates with clear terms that cover account use, deposit and withdrawal rules, and dispute handling. Your account is for your sole use; you agree not to share login details or use automated tools to access the platform. When you deposit via DANA, OVO, GoPay or

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QRIS, those funds remain your money—we do not hold or claim them. Withdrawals are processed after identity verification and may take up to two business days depending on your payment method. We comply with regulations where local law permits your participation. If a dispute arises, we
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investigate and respond through your account message centre within five business days.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact us about your legal questions

Team online

Live chat support

Open your account and head to the help icon in the bottom-right corner. Our team in Jakarta and Makassar respond in under three minutes during our 24-hour coverage.

Email legal requests

Send formal data requests, policy questions or account disputes to [email protected]. We acknowledge all emails within one business day and provide a full response within seven days.

In-account message centre

Log into taman77, open your profile menu and select Messages. Send documents or requests directly; we keep a full record of every conversation for your reference.

SECURITY AND DATA

How we handle your information

Payment data separation

Your DANA, OVO, GoPay and QRIS details are processed through encrypted gateways and never stored on our gaming servers. Only transaction records linked to your account ID are kept for your reference.

Account verification process

Before your first withdrawal, you'll upload a photo ID and proof of address. We verify these documents within 24 hours. On every withdrawal, we cross-check your payment method matches our records.

Cookie and tracking policy

We use cookies to keep you logged in, remember your preferred games and track betting history for your own records. You can view and delete cookies anytime in your browser settings; this will not affect your account access.

Data retention and deletion

We keep your account data for as long as your account is active. Once you request account closure, we retain transaction records for seven years as required by local law, then delete all personal data.

Third-party access requests

We do not share your information with third parties except to process your DANA, OVO, GoPay or QRIS payments or comply with valid legal requests. Any such request must come through formal channels.

Your rights and change requests

You can request to see all your data, correct inaccurate information or request deletion where local law permits. Submit requests via email to [email protected] with 'Data Request' in the subject line.

Legal questions answered

We collect your full name, phone number, email address, date of birth and a payment method—DANA, OVO, GoPay or QRIS. At your first withdrawal, we ask for government ID and an address proof. All data is encrypted and only used to verify your identity and process transactions.

Yes. Open your profile in-game, select Settings, then Account Closure. Once confirmed, your login access ends immediately. We retain transaction records for seven years per local law, then purge all personal identifiers. Request full deletion in writing to [email protected].

Once your identity is verified, withdrawals process within 24 hours on DANA, OVO and GoPay, and up to two business days for QRIS transfers. You'll see a confirmation in your account message centre with the exact time and amount.

Log into your account, open Messages, and select New Dispute. Provide the transaction ID, date and reason. Our disputes team investigates within five business days and responds with a full explanation. If the charge was incorrect, we issue a refund to your original payment method.

Only you can access your account via your login. Payment processors (DANA, OVO, GoPay, QRIS) see transaction details. taman77 staff may view your account only to resolve support tickets or verify disputes—never your full payment details.

Each account must be registered to one person and used by that person only. Sharing logins, account access or allowing family members to play from your account violates our terms and may result in account suspension and forfeiture of funds.

We operate with clear deposit, withdrawal and data-handling procedures designed to comply with regulations where local law permits your participation. If you have questions about our legal standing in your region, contact [email protected] and we'll provide specific information.

How we protect your account and data

Contact us about your legal questions

Live chat support

Email legal requests

In-account message centre

How we handle your information

Payment data separation

Account verification process

Cookie and tracking policy

Data retention and deletion

Third-party access requests

Your rights and change requests

Legal questions answered

01 What information do you collect when I open an account?

02 Can I delete my account and all my data?

03 How long do withdrawals take after verification?

04 What happens if I dispute a charge?

05 Who can access my account and payment data?

06 What is your policy on shared or family accounts?

07 Where local law permits, how do I know taman77 complies with regulations?

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