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How We Protect Your Account Information

When you open an account with taman77, your personal data and payment details stay secure under strict privacy controls.

Account security verified on loginPayment data encrypted end-to-endDANA, OVO, GoPay and QRIS transactions logged separately
taman77 How We Protect Your Account Information
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Live Chat

Open the chat window in the bottom-right corner of your account. Available daily, 09:00–23:00 GMT+7. Use this to ask about your stored data or request account corrections.

Email Support

Send a detailed privacy question to our support inbox. Include your account username and the specific data or policy concern. We reply within 24 hours on business days.

Account Settings

Go to Settings > Privacy & Security in your account to see what personal information we hold, review your recent logins, and manage cookie preferences for your session.

TRANSPARENCY BUILT IN

How Your Privacy Is Managed Every Day

Data Handling

Personal details you provide at signup are stored in a database separate from your payment wallet. We do not sell or share your information with third parties outside our payment processors.

Cookie Control

When you log in, we place cookies that track your game activity and remember your preferences. You can clear these anytime from your browser settings or ask support to reset them.

Account Security

Your login uses a salted, hashed password. We log every withdrawal request and verify it against your registered phone and email before funds leave taman77.

Data Retention

Active account data stays on file while you play. After you close your account, we keep transaction records for the period required by local law to process refunds and verify withdrawals.

Corrections & Deletion

Contact support with your request to update your name, address, phone or email. You can ask to delete your account and associated cookies anytime; inactive accounts are flagged for cleanup after 12 months.

Policy Changes

If we update this privacy policy, we notify you via email and display a banner in your account lobby. You must accept the change or close your account within 30 days of notice.

Privacy Policy Questions

We ask for your full name, date of birth, phone number, email address and residential address to verify your account. We also collect information about your device type, browser and location (city level) to detect fraud and comply with local regulations where you play.

No. When you deposit via DANA, OVO, GoPay or QRIS, you are redirected to their secure gateway. We never receive or store your wallet password or full card number — only a transaction record showing the amount, method and timestamp.

We retain your transaction history and personal details for the period required by local law to process final withdrawals and investigate disputes. After that, depends on local law. You can request early deletion by contacting support, though some records may be kept for regulatory reasons.

Yes. Go to Account Settings > Privacy & Security and select Download My Data. This generates a file with your profile, login history, game activity and transaction records. It takes up to 48 hours to prepare. You can also ask our support team to email it to you.

We use session cookies to keep you logged in, remember your game preferences and track activity in the lobby to prevent fraud. You can disable cookies in your browser settings, but this may prevent login. You can also ask support to reset cookies tied to your account without closing it.

Contact our support team via live chat (09:00–23:00 GMT+7) or email with your concern. Include your username and a clear description of the issue. For serious breaches, we notify you within 72 hours and work with local authorities where required by law.

We share transaction data with our payment processors — DANA, OVO, GoPay and QRIS gateways — only to process deposits and withdrawals. We do not sell your name, email or phone to marketers. We may share anonymized gameplay data with game studios to improve their titles, but never personally identifying information.